Yes, we provide cleaning services for NDIS participants and understand the importance of delivering reliable, respectful, and high-quality support.

Our team can assist with:

• Regular household cleaning
• Deep cleaning
• Kitchen and bathroom sanitisation
• Vacuuming and mopping
• Dusting and general home maintenance cleaning
• End-of-lease or one-off cleaning (where applicable)

We work with self-managed and plan-managed NDIS participants and can provide invoices and service records as required.

If you are agency-managed, please contact us to discuss your specific requirements and funding arrangements.

Our goal is to help participants maintain a clean, safe, and comfortable living environment while providing flexible services tailored to individual needs.

Yes, wherever possible, we will schedule the same cleaner or cleaning team for your ongoing services.

Having the same cleaner helps ensure:

• Consistent cleaning standards
• Familiarity with your property and preferences
• Better communication and trust
• A more efficient service over time

While we cannot guarantee the same cleaner every visit due to leave, illness, or scheduling requirements, we always do our best to maintain consistency. If a replacement is required, we'll ensure they are fully briefed on your cleaning requirements and checklist.

If you have a preferred cleaner, simply let us know when booking, and we'll do our best to accommodate your request.

Yes, we bring our own professional-grade cleaning equipment and supplies, so you don't need to provide anything.

Our team arrives fully equipped with:

• Cleaning products and disinfectants
• Vacuum cleaners
• Mops and cleaning tools
• Microfibre cloths and dusting equipment
• Bathroom and kitchen cleaning supplies

If you have specific product preferences, allergy concerns, or would like us to use products you provide, we're happy to accommodate where possible.

For most cleaning services, all equipment and supplies are included in the quoted price unless otherwise discussed.

Making changes to your booking is easy. Simply contact us by phone, email, or message as soon as possible, and we'll do our best to accommodate your request.

You can request changes such as:

• Rescheduling the date or time
• Updating your service requirements
• Adding or removing areas to be cleaned
• Changing property access details
• Adjusting the frequency of recurring services

We recommend notifying us at least 24 hours in advance to ensure we can make the necessary arrangements. Last-minute changes may be subject to availability.

If you're unsure about what changes you need, our team is happy to discuss your requirements and find the best solution for you.