We provide a 48-hour satisfaction guarantee on all End of Lease Cleaning services. If your property manager or real estate agent identifies any cleaning issues within 48 hours in areas covered by our agreed cleaning checklist, we will return and rectify them at no additional cost. While we cannot guarantee a bond refund, our comprehensive cleaning process is designed to help maximise your chances of receiving your full bond back.

Yes, we may be able to provide same-day or urgent cleaning services, subject to availability.

If you require a same-day booking, please contact us as early as possible by phone so we can check our schedule and arrange a suitable cleaning team. While we do our best to accommodate urgent requests, same-day availability cannot be guaranteed and may incur additional charges depending on the service required and location.

We recommend booking in advance whenever possible to secure your preferred date and time.

This depends on how big the property is, and the condition of it. Along with this, the state to which the owner would like it cleaned. The duration and thoroughness of a cleaning service can vary significantly based on several factors, including the size and condition of the property.

Booking with NPLJobs is quick and easy.

1. Complete our online quote request form or contact us by phone.
2. Provide details about your property, cleaning requirements, and preferred service date.
3. We will review your request and provide a customised quote.
4. Once approved, we'll confirm your booking and schedule your service.
5. Our professional team will arrive on the agreed date and complete the cleaning to a high standard.

If you're unsure which service you need, our team is happy to discuss your requirements and recommend the best solution.

Your satisfaction is important to us. If your property manager or real estate agent identifies any cleaning issues within 48 hours of our service completion, simply contact us with the details or photos of the affected areas.

If the concern relates to items included in our agreed cleaning checklist, we will return and rectify those areas at no additional cost.

Please note that any additional cleaning requests, new areas, or services not included in the original quote and cleaning checklist may incur additional charges.